Privacy Policy
Last Updated: November 13, 2025
1. Introduction
Oceans West Group ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website oceanswestgroup.com or use our services.
2. Information We Collect
We collect information that you provide directly to us, including:
- Contact Information: Name, phone number, email address
- Property Information: Property address, condition, timeline for selling
- Communication Preferences: SMS consent for service and promotional messages
- Technical Information: IP address, browser type, device information
3. How We Use Your Information
We use the information we collect to:
- Provide you with cash offers for your property
- Communicate with you about our services
- Send service-related notifications and reminders (with your consent)
- Send promotional and marketing messages (if you opt-in)
- Improve our website and services
- Comply with legal obligations
4. SMS/Text Messaging
Service Messages: By providing your phone number and checking the service message consent box, you agree to receive automated reminders and service-based messages from Oceans West Group. These may include:
- Appointment reminders
- Offer updates
- Transaction status updates
- Service-related notifications
Promotional Messages: If you opt-in to promotional messages, you may receive marketing communications including:
- Special offers
- Market updates
- Tips and educational content
- Company news
Important Information:
- Consent is not a condition of purchase
- Message and data rates may apply
- Message frequency varies
- Reply STOP to unsubscribe at any time
- Reply HELP for assistance
5. How We Share Your Information
We do not sell your personal information. We may share your information with:
- Service Providers: Third parties who help us operate our business (e.g., SMS providers, email services, analytics)
- Legal Requirements: When required by law or to protect our rights
- Business Transfers: In connection with a merger, sale, or acquisition
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to improve your experience, analyze usage, and deliver targeted advertising. You can control cookies through your browser settings.
7. Third-Party Services
Our website may use third-party services including:
- Google Analytics: To analyze website traffic
- Facebook Pixel: For advertising and analytics
- Google Fonts: For typography
- Font Awesome: For icons
These services have their own privacy policies governing their use of your information.
8. Data Security
We implement reasonable security measures to protect your information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Your Rights and Choices
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Unsubscribe from SMS messages (reply STOP)
- Disable cookies in your browser
10. Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children.
11. California Privacy Rights
California residents have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information is collected, request deletion, and opt-out of the sale of personal information (note: we do not sell personal information).
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.
13. Contact Us
Oceans West Group
Address: 9407 NE Vancouver Mall Blvd, Suite 104, Vancouver, WA 98662
Phone: (253) 217-6288
Email: contact@oceanswestgroup.com
Website: oceanswestgroup.com
If you have any questions about this Privacy Policy or our privacy practices, please contact us using the information above.
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